Effective Date: 20.07.2026

At Leaffold, customer satisfaction is important to us. We take great care to ensure that every product is inspected before dispatch. Please read our Replacement Policy carefully before placing an order.

Replacement Policy

We offer replacement only. We do not accept returns or provide refunds once an order has been delivered.

A replacement request may be accepted only under the following circumstances:

  • You receive a damaged or defective product.
  • You receive an incorrect product.
  • The product has a manufacturing defect.

To request a replacement, please contact us within 48 hours of receiving your order. Your request must include:

  • Order Number
  • Clear photos of the product and packaging
  • A brief description of the issue

Our team will review the request and respond after verification. Approved replacements are subject to product availability.

Conditions for Replacement

To be eligible for a replacement:

  • The product must be unused and in its original condition.
  • All original tags, labels, accessories, and packaging must be intact.
  • The product must not show signs of use, damage, or alteration caused after delivery.

Leaffold reserves the right to reject replacement requests that do not meet these conditions.

No Returns

We do not accept returns for:

  • Change of mind
  • Incorrect product selection by the customer
  • Color, design, or size preference
  • Products purchased during sale or promotional offers (unless received damaged or incorrect)

No Refunds

All sales are final. We do not offer refunds under any circumstances once an order has been delivered. Approved cases will be resolved through a replacement only.

Shipping for Replacement

If the replacement request is approved due to a damaged, defective, or incorrect product, Leaffold will arrange the replacement as applicable.

Contact Us

For any replacement-related queries, please contact us:

Email: info@opmworld.com
Website: https://leaffold.com/